Not only your phone but your computer should also have a working Internet connection.

So, make sure the phone has working Internet. When your phone loses the Internet connection, the WhatsApp web stops working on your desktop and thus you see a message that says phone is not connected on your desktop. If this has happened to you, the first thing you need to check is if your phone has an active Internet connection. There could be many reasons as to why WhatsApp web is not working for you. However, sometimes it also generates errors and does not let you use instant messaging on your computer. WhatsApp can also be used on your desktop using the WhatsApp web feature.

Part 2: How to Fix WhatsApp Web Loading Problem So, make some storage available for those beautiful images you want to download from WhatsApp.

If you do not have free space available, WhatsApp will not be able to download any images and so you will only see the image loading screen on your device. Since images are files and they consume file space on your device, you need to make sure there’s enough free storage available on your phone or on your SD card for WhatsApp to store the downloaded images.

Make sure there is enough space on your SD card.

Make sure the date and time are properly set.

So, what happens is that although you tap on the download icon on an image in your WhatsApp, the download just never starts and thus you cannot view the media on your device. One of the many problems faced by WhatsApp users is that they cannot downloading media files (photos, videos, or Voice Messages) that they have received from their contacts in WhatsApp. Part 1: Fix WhatsApp Images/Videos Loading Problem

Although these problems aren’t that big, when they occur, they leave you helpless as you just lose connection with your friends and families. With all those features in WhatsApp comes a few problems. Not only texts but it also supports multimedia messages that contain images and videos - all for free. WhatsApp is a great tool to stay in touch with your friends and family as the app lets you send and receive messages for free on various of your devices.

Cannot open whatsapp on desktop