17/2022 dated 29th March 2022, regarding Aadhaar PAN linking, existing Aadhaar PAN linking facilities through SMS and PAN CR application ( including Address Update facility) are disabled till further instruction. No refunds will be issued after 30 days of the sale invoice date.♦ As per guidelines issued by Income Tax Department vide notification no. Payment will be made the same way the product was paid for (PayPal, Bank Transfer or Card payment). Refunds will be processed within 7 days of product arriving back with us. Refunds will only be processed up to 14 days from the sales invoice date. Replacements and / or refunds will only be dispatched / issued on receipt of the returned items. If you receive a faulty or damaged item, we will advise how to return it to us and we will refund the return postage cost.

We will not be liable for returns that are lost in the post or lost for any other reason. You are solely responsible for ensuring that the items in question are returned to us. If unwanted item returns arrive in poor or unsaleable condition, a refund will not be possible. You should notify us of your intent to return an item and provide your Order Number reference. The online PAN card is actually a virtual PAN card which can be used the same as the physical copy of it for verification purposes whenever it is required. The 10-digit alpha-numeric number on the PAN card is issued by the Income-Tax department, which also has a digital avatar. To be eligible for a refund your item must be unused and in the same condition that you received it and in the original packaging. The physical PAN card copy can stay safe back in your house. You have 14 days to return an item from the date you received it. We check all orders before despatch to ensure your order arrives as specified and in perfect condition. All products are sent from ourselves and not a third party, using our authorised courier/ postal service.

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